You speak directly with people who know Vietnam
Not a call centre. From your first message to your final transfer, Nam and the team stay close enough to advise, adjust and fix problems fast.
Blending authentic experiences with exceptional comfort and thoughtful service to create journeys that are personal, seamless and unforgettable.
No fixed packages needed. Tell us your idea — we will suggest the best route, timing and budget for your trip.
We are a Hanoi-based Vietnam travel company built on genuine hospitality, real local relationships and personal responsibility. Every journey is designed from scratch around you — not a fixed product.
Not a call centre. From your first message to your final transfer, Nam and the team stay close enough to advise, adjust and fix problems fast.
Since 2012, we have designed journeys for couples, families, seniors and small groups who want authentic travel without losing comfort.
Nam trained at KOTO Hanoi then studied business in Melbourne. That dual foundation shapes how Chapi communicates and cares for every guest.
If a route is too rushed, a hotel is not a good fit, or a season is wrong — we say so. Trust comes before the transaction, every time.
Nam’s story is the reason Chapi feels different. He grew up far from privilege, left home for Hanoi at 14, rebuilt his life through hospitality, studied in Melbourne, and returned to Vietnam to create the kind of travel company he would trust with his own family.
“What I enjoy most is the planning stage — learning where someone has been, what they’re hoping to feel, and what would make this trip truly memorable. That’s where a tailor-made journey begins. Vietnam is my home, and sharing it in a way that feels personal and unhurried is something I care deeply about.”
Nam Nguyen, Founder of Chapi Travel
This is where Vietnam gets under your skin. Ancient valleys, dramatic passes and bays that make you stop and say nothing at all. Nam’s home — and his favourite.
History you can walk through, street food that quietly changes your life, and a lantern-lit old town so beautiful it feels like a dream you’ve had before.
A city that never stops, rivers that carry a whole way of life, and island beaches that feel like a reward for the journey here.
Simple, personal and unhurried — from your first message to the final farewell.
Share dates, style and interests via a quick WhatsApp message.
Nam recommends what to include, skip and how to pace it well.
Guides, hotels and visa — all coordinated locally by Chapi.
A personal Vietnam story worth recommending to every friend.
A selection of favourite journeys to inspire your plan. Every itinerary is personalised to your pace, group size, budget and travel style.
A beautiful introduction to Northern Vietnam with culture, limestone landscapes and a local life you will actually remember.
Mountain passes, ethnic minority villages and dramatic karst landscapes with trusted local riders. October is buckwheat flower season.
Ancient town, coconut village, local food, a basket boat and a warm lantern-lit evening. A perfect day in central Vietnam.
Rice terraces, waterfalls, homestays and gentle adventure in peaceful valleys. Perfect for families or anyone who wants to slow down.
Floating markets, river villages, local food and quiet canals well beyond the standard tourist circuit. Genuine southern Vietnam.
Street food, hidden alleys, local stories and the famous train street. The best evening you will have in Hanoi — guaranteed.
From the first WhatsApp message to the final airport transfer, everything felt carefully planned but never rigid. Our guides were warm, punctual and knowledgeable, and the itinerary gave us the real Vietnam without feeling rushed.
“Absolutely great service from Nam and his team — responsive, friendly and punctual.”
Google ReviewAirport fast-track & local service
“The Sapa experience was the highlight of our Vietnam trip. It felt local, comfortable and very well organised.”
Family TravellerAustralia · Northern Vietnam
“A small local company that gives the kind of care large platforms cannot provide.”
Private Tour GuestUK · Tailor-made journey
38 pages of real local knowledge: costs, timing, destinations, visa & safety.
E-visa application, emergency visa support and extension assistance. Fast, reliable and done right the first time.
Arrival and departure assistance at Noi Bai, Tan Son Nhat and Da Nang airports. Skip the queue, receive a warm welcome.
Legal work documentation for those working in Vietnam. Handled professionally with full knowledge of current regulations.
Long-term visa solutions for investors and business owners. Complex applications handled with full local expertise.
Ongoing support for expatriates living and working in Vietnam — renewals, relocation, local guidance and visa extensions.
Chat with us now
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